Effective Date: June 24, 2026
Welcome to Kennebis Hemp. These Terms and Conditions govern your
access to and use of our website, products, and services.
By accessing our website, browsing our content, or placing an order, you agree to be bound by
these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please
discontinue use of our website and services.
Definitions
Throughout these Terms and Conditions:
• "Kennebis Hemp," "we," "our," and "us" refer to Kennebis Hemp.
• "Website" refers to our online store and related digital platforms.
• "Customer," "user," and "you" refer to any individual accessing our website or purchasing our
products.
• "Products" refer to all skincare, personal care, and related products offered by Kennebis Hemp.
Eligibility
By using our website, you confirm that:
• You are at least 18 years of age or have the consent of a parent or legal guardian.
• The information you provide is accurate, complete, and current.
• You will use our website only for lawful purposes.
Product Information
We make reasonable efforts to ensure that product descriptions,
ingredient lists, images, pricing, and other information displayed on our website are accurate.
However:
• Product photographs are provided for illustrative purposes.
• Actual product appearance may vary slightly.
• Colors may appear differently depending on device screens and display settings.
• Product packaging may occasionally change without prior notice.
Kennebis Hemp reserves the right to update product information at any time without prior notice.
Natural Ingredient Variability
Kennebis Hemp products are handcrafted in small batches using
natural-derived ingredients, botanical extracts, herbal infusions, plant oils, butters, waxes, and other
naturally sourced materials.
Because natural ingredients can vary according to harvest conditions, season, origin, and
processing methods, slight differences in color, aroma, texture, consistency, or botanical appearance may
occur between batches.
These natural variations are expected characteristics of handcrafted botanical skincare products
and do not constitute defects, contamination, or reduced product quality.
By purchasing our products, customers acknowledge and accept these natural variations.
Cosmetic Product Disclaimer
Kennebis Hemp products are cosmetic products intended for skincare
and personal care purposes only.
Our products are not intended to:
• Diagnose diseases
• Treat diseases
• Cure diseases
• Prevent diseases
• Replace professional medical advice or treatment
Information provided on our website, social media platforms, product packaging, blog content, or
marketing materials is intended solely for educational and informational purposes. Customers should seek
advice from qualified healthcare professionals regarding medical concerns.
Patch Testing and Individual Reactions
Every individual's skin is unique. We strongly recommend performing
a patch test before using any new skincare product.
Kennebis Hemp shall not be held responsible for adverse reactions arising from:
• Undisclosed allergies
• Ingredient sensitivities
• Medical conditions
• Medication interactions
• Failure to review ingredient information
• Failure to conduct a patch test
If irritation occurs, discontinue use immediately and consult a qualified healthcare professional.
Orders
All orders are subject to acceptance and availability.
Kennebis Hemp reserves the right to:
• Refuse any order
• Limit purchase quantities
• Cancel orders suspected of fraud or abuse
• Correct pricing or product information errors
• Reject orders containing inaccurate customer information
Receipt of an order confirmation does not constitute final acceptance of the order.
Pricing
All prices displayed on our website are listed in Nepalese Rupees
(NPR) unless otherwise stated.
Prices may be changed at any time without prior notice. In the event of a pricing error, Kennebis
Hemp reserves the right to cancel the affected order, correct the pricing error, or contact the customer
regarding available options.
Payment
Kennebis Hemp currently offers Cash on Delivery (COD) as the
available payment method. Customers agree to pay the full order amount upon successful delivery of their
order. Failure to complete payment upon delivery may result in order cancellation and restrictions on future
purchases.
Refusal of Delivery
Customers placing Cash on Delivery (COD) orders are expected to
accept delivery and complete payment upon successful delivery.
If a customer refuses delivery without a valid reason, provides incorrect contact information,
remains unavailable for delivery coordination, or repeatedly places orders without accepting delivery,
Kennebis Hemp reserves the right to:
• Restrict or suspend future Cash on Delivery orders.
• Cancel pending orders.
• Refuse future orders.
• Restrict access to promotional offers or special ordering privileges.
Valid reasons for refusing delivery may include:
• Receipt of an incorrect product.
• Product visibly damaged during transit.
• Significant discrepancy between the order placed and the product received.
Kennebis Hemp reserves the right to determine whether a delivery refusal is justified based on
available evidence.
Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy. Estimated
delivery times are provided for convenience and are not guaranteed.
Kennebis Hemp shall not be responsible for delays caused by courier partners, weather conditions,
public holidays, natural disasters, road closures, government restrictions, labor strikes, or other events
beyond our reasonable control. Risk of loss or damage transfers to the customer upon successful delivery.
Returns, Exchanges, Refunds, and Cancellations
Returns, exchanges, refunds, and order cancellations are governed
by our Return, Exchange & Cancellation Policy. By placing an order, you acknowledge and agree to that
policy.
Laboratory Testing Statement
Kennebis Hemp conducts laboratory testing of products through
recognized testing laboratories in Nepal and India, including Nepal Academy of Science and Technology (NAST)
and Fare Labs Private Limited.
Such testing is intended to support product quality and safety evaluation. Laboratory testing does
not constitute a guarantee that products will be suitable for every individual skin type or condition.
Intellectual Property
All content available on this website, including but not limited to
brand names, logos, product names, formulations, product descriptions, text, graphics, images, photographs,
videos, website design, and marketing materials, is the exclusive property of Kennebis Hemp unless otherwise
stated.
No content may be copied, reproduced, distributed, modified, published, sold, or otherwise used
without prior written permission. Unauthorized use may result in legal action.
User Conduct
Users agree not to:
• Violate applicable laws or regulations.
• Submit false or misleading information.
• Interfere with website functionality.
• Attempt unauthorized access to website systems.
• Upload malicious software or harmful code.
• Use the website for fraudulent activities.
Kennebis Hemp reserves the right to restrict access to users who violate these Terms and
Conditions.
Third-Party Links
Our website may contain links to third-party websites for
convenience or informational purposes. Kennebis Hemp does not control and is not responsible for third-party
content, products, services, privacy practices, or website policies. Accessing third-party websites is done
entirely at the user's own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, Kennebis Hemp
shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits,
loss of business opportunities, loss of data, business interruption, or dissatisfaction with product
performance.
In all circumstances, Kennebis Hemp's maximum liability shall not exceed the purchase price paid
for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Kennebis Hemp, its owners,
employees, affiliates, contractors, and representatives from any claims, losses, damages, liabilities,
expenses, or legal costs arising from your misuse of the website, your violation of these Terms and
Conditions, or your violation of applicable laws or regulations.
Privacy
Your use of our website is also governed by our Privacy Policy. By
using our website, you acknowledge and agree to the collection and use of information as described in the
Privacy Policy.
Changes to These Terms and Conditions
Kennebis Hemp reserves the right to update, modify, or replace
these Terms and Conditions at any time. Updated versions will be posted on this page along with a revised
effective date. Continued use of the website following such updates constitutes acceptance of the revised
Terms and Conditions.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in
accordance with the laws of Nepal. Any dispute arising from the use of our website, products, or services
shall be subject to the exclusive jurisdiction of the competent courts of Nepal.
Contact Information
For questions regarding these Terms and Conditions, please contact
us through any of our official communication channels:
Kennebis Hemp
• Email: kennebis.info@gmail.com
• Phone/WhatsApp: +977-9705205323
• Official Facebook Page: @kennebis.hemp
• Official Instagram Account: @kennebis.hemp